Privacy Policy

This policy explains how Veritas Agent handles your information. Last updated: 10/10/2025.

1. Scope and overview

This Privacy Policy applies to Veritas Agent websites, apps, and services. It describes what information we collect, how we use it, which services help us operate, and the controls available to you.

Veritas Agent is designed to provide AI-assisted chat, document analysis, image analysis, grounding/search features, optional email delivery tools, and optional personalization controls.

2. Information we collect

2.1 Account and profile data

  • Name, email address, and authentication records used to create and secure your account.
  • Profile settings such as username, plan status, preferences, and terms-agreement status.

2.2 Conversation and content data

  • Chat messages, prompts, and model responses.
  • Conversation metadata, including timestamps and related context used to support your session.
  • Saved items for optional personalization features, such as adaptive learning entries and memories.

2.3 Files and media

  • Uploaded documents and images, including extracted content and metadata needed for preview, search, and AI processing.
  • Public or shareable file URLs when required by product features such as previews or support tooling.

2.4 Contacts and communication data

  • Email contacts you save in-app.
  • Email payload content when you use the email tool (recipient, subject, body, and reply-to details).
  • Support and issue report submissions, including optional screenshots and collaboration details.

2.5 Optional location data

  • If enabled by you, location coordinates (latitude/longitude), approximate address details, country/state/city fields, and location update timestamps.
  • Location-derived preferences such as currency context.

2.6 Billing and subscription data

  • Plan and subscription status, billing frequency, and related Stripe customer/subscription identifiers.
  • Payment events and metadata needed to maintain your selected plan in the app.

2.7 Local and session storage

  • Browser local/session storage values used for session continuity and convenience features, such as remembered login email, style selections, and transient UI state.

3. How we use information

  • Provide core functionality, including chat, file analysis, and account access.
  • Operate optional features you enable, such as memories, adaptive learning, email tools, and location-based context.
  • Maintain and troubleshoot service reliability, security, and abuse prevention.
  • Process subscriptions and apply plan entitlements.
  • Respond to support requests and product feedback.

4. Third-party services used to process data

Veritas Agent uses third-party providers as processors/sub-processors for specific functions:

  • Supabase: authentication, database, and storage for application data.
  • Google Gemini API: AI prompt/response generation and related model processing.
  • Brave Search API: web/news retrieval and grounding-related search output.
  • Stripe: subscription checkout, billing operations, and webhook events.
  • Resend: transactional email delivery when you send email through the app.
  • OpenStreetMap Nominatim: reverse geocoding when location tracking is enabled.

5. Data retention and deletion

We retain data as needed to provide the service, maintain account integrity, comply with legal obligations, and support security and operational requirements.

You can use in-app controls to remove major categories of stored data, including chat history and user data. Deletion workflows attempt to remove both database records and related storage objects, but some data may persist in backups, logs, or legally required records for a limited period.

6. Security practices

We use technical and organizational controls intended to protect personal information. No system can guarantee absolute security, and you are responsible for safeguarding your account credentials and device access.

7. International processing and storage

Based on current system configuration, core managed database/storage infrastructure may operate in Australia and may replicate within that region for reliability. Third-party processors may handle data in additional jurisdictions according to their own infrastructure and compliance practices.

8. Your controls and rights

  • Review and update profile/settings information in-app.
  • Disable optional features such as location tracking, memories, or adaptive learning.
  • Use in-app deletion controls to remove chats, files, and other stored user data.
  • Contact support through the in-app Report Issue workflow for privacy questions or requests.

9. Children and sensitive use

Veritas Agent is not intended for unlawful use or unauthorized processing of sensitive personal data. Do not upload/share data you do not have rights to process.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by a revised last-updated date. Continued use of Veritas Agent after an update means you accept the revised policy.

11. Contact

For privacy-related questions, requests, or concerns, use the in-app Report Issue/support path.

This document is provided for product transparency and operational notice and does not constitute legal advice.